Facebook, and Twitter all under the same head

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It helps in managing wide range of channels such as calls, chat, email, web forms, software. Products of Vision Helpdesk Software: Vision Helpdesk offers three products: Help Desk Software multi channel help desk: This product mainly enables users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter. This is done through all in one multi-channel ticket management software. Satellite Desk multi brandcompany help desk: This product helps in managing IT service desk functionality or customer support for businesses having multiple companies, products or brands at one place with a single centralized portal.





Branded client portal is assigned to each brand or company. Service Desk ITILITSM desk: Vision ITIL desk follows the discipline of IT service management ITSM Belgium WhatsApp Number This product is a service desk that includes CMDB, Release Management, Change Management, Solution or Knowledgeable Management, Problem Management, Incident Management, and Asset Management. Best Vision Helpdesk Features: Well, when it comes to providing different features of customer support, Vision helpdesk is a pioneer.





The features it offers are: Easy-to-use software: One of the best features of Vision helpdesk software is its efficient working structure. It is very easy to use as it simplifies the operations. It offers a clean design with good user interface experience that engages staff agents and reduces their repetitive work. Scaling: Vision Helpdesk offers module-based architecture which means that you can use features that you need and disable the features that you don’t. Vision helpdesk can be scaled to match your requirements irrespective of the fact whether you are a start-up, enterprise or a MNC.